Delivery

Standard delivery times are 2 at 5 business days from the order confirmation. Delivery costs, based on the total weight, destination, and selected method, are specified during the checkout process. Express delivery is available for an additional fee, with timelines varying by destination. Each order comes with a tracking number for customers to monitor delivery status. Upon receipt, customers are urged to inspect the packaging, reporting any damage within 2 days.

Return

Our return policy permits returns within 14 days of receipt, subject to conditions detailed in our comprehensive return policy. To initiate a return, contact our customer service at kernilion@outlook.com , receiving detailed instructions. Refunds are processed upon receiving and inspecting returned items in compliance with our policy. Certain items, like personalized ones, are non-returnable; we encourage checking details before ordering.